Contact Us
Whether you've spotted something that needs updating, want to ask about how we scored a book like Lucky Rebel or Bovada, or have feedback on a review, we want to hear from it. This page explains what ham-directory.com can help with, what falls outside our scope, and how to reach us.
What we can help with
- Corrections — if a bonus figure, rollover term, or piece of licensing information looks out of date, tell us and we'll check it against the operator's current terms
- Questions about our ratings — why a book like BetOnline or BetNow sits where it does in our rankings
- Feedback on the site itself — broken links, unclear sections, or suggestions for offshore sportsbooks we haven't yet covered
- General queries about how offshore betting sites work, in plain terms
What we can't help with
Offshore Gambling is an independent review and comparison site. We are not a sportsbook, we don't hold player funds, and we can't place bets, process deposits or withdrawals, or resolve account disputes on your behalf. If you have an issue with a specific offshore book — a delayed payout, a bonus dispute, or a verification hold-up — that has to go through the operator's own customer support team directly. We can point you toward the general reputation and track record we've researched for each site, but we have no authority over how an offshore operator handles individual accounts.
It's also worth remembering that offshore sportsbooks are licensed outside the US — typically in jurisdictions such as Curaçao, Panama, or Costa Rica — and are not regulated by any US state. That means the dispute-resolution and player-protection mechanisms you'd expect from a state-licensed operator generally don't apply. We explain this in more detail across our reviews, and it's a factor worth weighing before you sign up anywhere.
Before you reach out, check these first
A lot of questions we get are already answered elsewhere on the site:
- For background on how we research and score offshore sportsbooks, our About Us page covers our methodology and independence
- If your question relates to gambling behavior, limits, or support resources, our Responsible Gambling page has practical tools and the national helpline
- For questions about site usage, liability, or how our content should be read, see our Terms and Conditions
A note on responsible gambling
If you're contacting us because betting has started to feel like it's affecting your finances, mood, or relationships, please don't wait — reach out to the National Council on Problem Gambling helpline at 1-800-GAMBLER for free, confidential support. Offshore sportsbooks often lack the self-exclusion tools and safety nets that regulated US operators provide, so it's worth building your own limits in from the start. Our Responsible Gambling page has more on setting deposit limits, recognizing warning signs, and where to find help.
Eligibility reminder
Offshore Gambling is intended for adults aged 21 and over. Sports betting, including through offshore books, carries a genuine risk of losing money — there are no guaranteed outcomes, and no site or strategy can promise a win. Before using any offshore sportsbook, check the gambling laws in your own state, since legality and access can vary and offshore betting sits in a legal grey area for US residents.
How to reach us
Use the contact details or form provided elsewhere on this site (in the site footer or header) to send us your message. Please include enough detail — the sportsbook name, the page you're referring to, and a clear description of your question — so we can respond usefully. We read every message, though as an independent review team we can't guarantee a response time.